TERMS & CONDITIONS

1. Overview

Canadian Mailbox Company provides virtual mailbox services including mail receiving, scanning, forwarding, storage, and shredding. By using our services, you agree to the terms outlined below.

2. Use of Service

You agree to use the service only for lawful purposes. You must not use the service to receive, store, or distribute prohibited or illegal materials.

We reserve the right to refuse or terminate service if misuse is detected.

3. Account Registration

You are responsible for maintaining the accuracy of your account information. You are also responsible for keeping your login credentials secure.

Any activity under your account is your responsibility.

4. Mail Handling

We will receive, open, and scan your mail as part of the service.

While we take care in handling all items, we are not responsible for delays, loss, or damage caused by third-party carriers or external factors.

You are responsible for ensuring that your mail complies with applicable laws and postal regulations.

5. Mail Forwarding and Storage

Mail forwarding is available upon request and may incur additional fees.

Stored mail may be held for a limited period. We reserve the right to dispose of unclaimed mail after a reasonable timeframe.

6. Prohibited Items

You may not use the service to receive or store hazardous materials, illegal substances, or items that violate postal or shipping regulations.

We reserve the right to refuse or dispose of prohibited items.

7. Fees and Payments

All fees are outlined on the pricing page.

Payments must be made in advance for subscription services. Additional services such as forwarding may incur extra charges.

We reserve the right to update pricing with notice.

8. Cancellations and Refunds

You may cancel your subscription at any time. Access to services will continue until the end of the billing period.

Refunds are not guaranteed and are handled on a case-by-case basis.

9. Privacy and Confidentiality

We handle your mail and personal data with care. Please refer to our Privacy Policy for details on how your information is collected and used.

10. Limitation of Liability

Canadian Mailbox Company is not liable for indirect, incidental, or consequential damages related to the use of the service.

We do not guarantee uninterrupted or error-free service.

11. Changes to Terms

We may update these terms from time to time. Continued use of the service means you accept any changes.

12. Contact

For questions regarding these terms, please contact us through the contact page.